Frequently Asked Questions
Everything you need to know about shopping with SaturdayClub.
How long does international shipping take?
We offer worldwide express shipping. Orders are typically processed within 1-2 business days, and delivery usually takes between 3 to 7 business days depending on your location.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of the delivery date. Items must be in their original condition, unworn, unwashed, and with all tags attached.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are there any additional customs duties or taxes?
For most countries, prices are inclusive of duties. However, some regions may require the recipient to pay import taxes upon arrival. Please check our shipping policy for a list of DDP (Delivered Duty Paid) countries.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various regional payment methods like Apple Pay and Google Pay.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery progress.